“We just don’t offer a job. We offer you a career”….
QBM offers rewarding careers for experienced professionals as well as fresh talent. The workplace environment at QBM is founded on some fundamental beliefs:
- People should be treated with honesty, dignity and respect
- People should be provided with continuous learning and growth opportunities
- People should be equipped with tools and training to succeed and deliver
- People should be rewarded for performance
QBM demands a very high degree of loyalty, dedication and commitment from its employees.
Current Job Postings:
| Position: |
Associates / Sr. Associates (Job Code: AS / SA) |
| Process: |
International & Domestic |
| Job Specification: |
Good Command over English, Experience in BPO, Insurance and Banking will be Preferred. |
| Job Description: |
Responsible for Making Outbound Calls and meeting targets. |
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| Position: |
Team Coach (Job Code: TC) |
| Process: |
International |
| Job Specification: |
Graduate with Excellent communications Skills. 2-3 Years of experience in a Voice Process. Team handling experience of 1 year in an International BPO is a must. Experience in handling quality will be preferred. |
| Job Description: |
Responsible for Managing 10-15 Associates / Sr. Associates. Responsible for process productivity, quality and compliance. Ability to achieve targets and retrain achievers. |
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| Position: |
Team Leader (Job Code: TL) |
| Process: |
Domestic |
| Job Specification: |
Graduate with Excellent communications Skills. Total work experience of 3-5 years in Banking / Insurance. Team handling experience of 1 year in the Banking / Insurance industry in Sales / Collections / Customer Service is a must. |
| Job Description: |
Responsible for Managing 10-15 Associates / Sr. Associates. Responsible for team productivity and compliance. Ability to achieve targets and retrain achievers. |
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| Position: |
Quality Analyst (Job Code: QA) |
| Process: |
International & Domestic |
| Job Specification: |
Graduate with Excellent communications Skills. 2-3 Years of experience in a Voice Process. Experience in handling quality in a voice process is a must. |
| Job Description: |
Call Audits and Meeting Targets, Giving Feedback, Maintaining and consolidating reports and documentations. |
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| Position: |
Manager Operations (Job Code: MO) |
| Process: |
International |
| Job Specification: |
Graduate with Excellent communications Skills. 4-5 Years of experience in a Voice Process. Team handling experience of 2-3 years in an International BPO is a must. Experience in handling quality, compliance and productivity will be preferred. |
| Job Description: |
Responsible for Managing 3-5 Team Coaches. Monitor productivity, quality and compliance of multiple voice processes. Ability to achieve targets and retrain achievers. Responsible for various dashboards, quality checks, SLA. Ability to motivate and guide team. |
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| To apply write to us at: hr.manager@qbm.in with the Job Code in the Subject Line. |
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Where are we situated?
Quantum Business Management
EN-60, 2nd Floor,
Shakti Towers
Salt Lake City
Sector - V, Kolkata – 700 091
Mumbai Office
802 Raheja Center
Nariman Point
Mumbai
400021
Call us:
India Contact Number:(+91-33 40062585)
Fax Number:(+91-33 40062587)
UK Contact Number: (+44 203-170-5697)
e-mail: info@qbm.in
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